Privacy Policy

Top10.com.au is a leading online supplier of computer hardware and software products. Our goal is to offer a superior product selection, industry-competitive prices, fast delivery, and the highest level of personalized service found online.

Top10.com.au is very serious about protecting your privacy. Our state-of-the-art site employs the very best security measures available to protect you. Our primary means of protection is SSL technology, which encrypts all your personal information, however we do not store your credit card data. In addition, access to your Account is always protected by a password.
Several sections of our site offer links to other sites not owned or controlled by Top10.com.au. We cannot guarantee your privacy when linking to one of these sites.

1. What information do we gather?
We use cookies to track your stay on our website. The cookie does not gather any information from your computer or profile your system, but are necessary in order to use our site properly. If cookies are not turned on in your browser, our site will not be able to add items to your Shopping Trolley. However, you will still be able to browse our site without any problem.
There are two places on our website where we collect your personal information: On the ‘Account' page and the ‘Checkout’ page during the checkout phase of your buying process. Both of these pages are protected by the SSL Certificate and create a secure environment for the submission of your information. In the case of 'Checkout' we refer you to Paypal for payment processing.

2. What organisation is collecting the information?
MyEmpire.com.au Pty Ltd (ACN 133 227 906) owns Top10.com.au and collects and stores information in our secure and confidential database.

3. How do we use your information?
We have three main uses for your personal information: Tracking your visit at Top10.com.au, processing and shipping your order, and being able to contact you a) at your request, b) because of an issue with your order, or c) for occasional special offers.
Your telephone number is used only if we have questions or need to reach you immediately regarding your order.
Your name, address, telephone, email, and shipping address all remain private in our secure database.

4. With whom will your information be shared?
We will never share or sell your personal information, including your email address, to other companies for any reason, except as required by law.

5. What choices are available to you regarding collection, use, and distribution of the information?
In order to complete any request/order/service, it is necessary for you to enter a minimum amount of information. The required fields of entry are always marked as appropriate. All other fields are optional.

6a. SSL Technology
Secure Sockets Layer (SSL) technology is presently the safest way to send credit card information over the Internet. Information is first encrypted on your computer, then decrypted on our side, preventing anyone from accessing any information in between. To ensure your security, we recommend the use of SSL-capable browsers, like Netscape 3.0 or Internet Explorer 3.0 or higher.

6b. Passwords
Customers can submit a password for web access to create an account for the ability to place orders online however an account is not a pre-requisite for ordering from Top10.com.au.
If you happen to forget your passwords and need to retrieve them or you would like to change either password then this can be done via the Top10.com.au Web site.

7a. Correct/Update Policy
Top10.com.au offers you the ability to correct or change the information in your profile at any time and as often as necessary. You can access and change it from the Web Site. Users who are experiencing problems or have any questions about how our services work can contact us at sales@top10.com.au.

7b. Delete/Deactivate Policy
If you would like your information to be deleted or deactivated from our site, please contact sales@top10.com.au

8. What if our policies change?
Should the need to change any of the above stated policies arise, the new policy will be posted here. Any new policy will be posted a full 30 days before its enactment. During this time, or at any other time, you can alert us of any change in your desire to be contacted by emailing us at sales@top10.com.au